Tutorials For eNeedContact
Welcome to these Tutorials presented by Atlantic Coast Life Insurance Company. We recommend that you turn off all notifications and distractions and take notes while watching the videos below. Bookmark this page so you can come back as often as needed.
LOGGING IN
In this video, you'll discover how to Log In to eNeedContact and get in to the Back Office.
ENTERING A CONTACT - PART 1
In this video we will discover how to enter a contact into the eNeedContact system and set a Next of Kin contact on either an email or a printed letter campaign track.
ENTERING A CONTACT - PART 2
In this video we will be entering a contact that is not associated with a deceased. In this example they are a Price Shopper.
EDITING A LETTER
In this video, we are going to learn how to edit the pre-loaded letters inside of eNeedContact.